Frequently asked questions
Is rafting dangerous?
Rafting can be a potentially dangerous sport. The Client goes down the river at his/her own risk. Malecek rafting provides all the necessary information about rafting, the Client by following them minimizes the potential risk. In case of unfavourable conditions (e.g. too high river flow) Malecek rafting informs the Client or does not recommend rafting.
Is rafting suitable for children or pets?
Yes, it is! We provide certified life jackets for children and adults. Dogs (and other pets) are also welcome at Malecek rafting.
Are dogs allowed on the wooden raft?
Yes, dogs are also welcome on the cruise! However, they must not endanger or disturb other clients. Larger dogs may be required to pay a fee. Dogs should be muzzled for safety reasons.
Where can I park my car?
We recommend parking in one of the city car parks (P1, P2 or P5). All car parks are 5-10 min walk from our reception at Kaplická 27, Český Krumlov.
Is transport to or from the start or end of the cruise included in the price?
Yes, the price per person is final. It includes boat and equipment rental as well as transportation. Transport is provided only for trips that start or end outside Cesky Krumlov. Transportation from the destination is provided exclusively to the reception (Kaplická 27, Č. Krumlov) – unfortunately, transportation to the Cient’s accommodation is not possible.
When do I have to return the borrowed boats at the latest?
Until 18:00, unless Malecek rafting specifies otherwise. In case of later return or return of boats at a different place than agreed, Malecek rafting will charge a contractual penalty according to the valid price list.
How do I pay for the trip?
Payment is in cash only. It is possible to pay in CZK and EUR.
I have made a reservation but I have not received a confirmation email. Is my booking valid?
If you have submitted your booking (including any deposit payment) but have not received a confirmation, please check your spam folder. If there is no confirmation here, please contact us at lode@malecek.cz and we will resend you a confirmation. No worries – your reservation is valid.