Business and cancellation conditions of boat rental

Terms and conditions for booking (ordering) and renting boats:

  1. The mutual relationship between the Client and the company Sport Service Český Krumlov, s.r.o., with its registered office at Rooseveltova 28, Český Krumlov, ID: 26026368 (hereinafter referred to as the “Boat Rental”), is governed by the provisions of the Czech Civil Code.
  2. In the event that the Client fills in and sends this form (order) to the address of the Boat Rental, his/her action is considered a binding order with the content specified in this form. A contractual relationship with the same content will only be established between the Client and the Boat Rental if the Boat Rental confirms such order to the Client.
  3. In the event that the Boat Rental decides to accept the Client’s order, the Boat Rental shall be entitled to require the Client to pay a deposit in the amount specified in the order confirmation or otherwise communicated.
  4. The Client is obliged to pay the deposit within the stated due date. If the Client fails to do so, the Boat Rental is no longer bound by the Client’s order.
  5. The Client shall pay the balance of the calculated price in a manner to be determined by the Boat Rental.
  6. Prices are listed in the Price List valid for that year, which can be found at https://www.malecek.cz/en/one-day-trip-26/.

General conditions of boat rental:

  1. The borrowed equipment is eligible only for the use for which it is lent to the Client by the Boat Rental and the Client is not entitled to use the borrowed equipment in any other way.
  2. The Client is responsible for the equipment borrowed and taken over. In case of non-return of the received equipment or its damage, the Client shall reimburse the unreturned or damaged items to the Boat Rental at their cost price at the time of conclusion of the rental agreement. The Client is obliged to pay for the damage upon return of the equipment, unless otherwise agreed with the Boat Rental.
  3. The Client is not responsible for normal wear and tear of the rented equipment caused by normal use of the equipment during the service duration.
  4. The Client borrows all equipment at his/her own risk. The Boat Rental shall not be liable for any damage to the Client’s or third parties’ health and property caused in connection with the use of the rented equipment.
  5. The Client agrees to return the rented equipment by 6:00 p.m. (unless otherwise specified by the Boat Rental) at the agreed location. Otherwise, the Boat Rental is entitled to enforce the contractual penalty according to the valid price list, which the Client is familiar with before the start of services.
  6. The Boat Rental reserves the right to exclude persons or refuse to provide them with equipment who show signs of being particularly intoxicated or under the influence of intoxicants, or who are otherwise obviously unfit to use the rented items. The Client shall not be entitled to compensation for damages or injury due to such action by the Boat Rental.
  7. The Boat Rental assumes no liability for damage to health and property incurred by the Client or third parties when using the equipment.
  8. The Boat Rental shall be entitled in cases beyond its control, as well as for other serious reasons worthy of special consideration, which prevent it from providing services under this agreement:
    • cancel or interrupt the provision of services to the Client,
    • reschedule or change the time and place of equipment handover,
    • change the price for the equipment provided.
  9. The Boat Rental or its representative is entitled to control the use and handling of the equipment provided and to give instructions on the handling of the equipment.
  10. The Boat Rental is entitled to refuse to provide equipment without stating a reason.
  11. The Boat Rental reserves the right to cancel the Client’s order in cases where the safety of the service provided is compromised, without refund. The Client shall not be entitled to compensation for damages or injury due to such cancelled order. The Boat Rental shall decide on this fact. In this case, the Client will be informed without delay. Conditions compromising the safety of the service provided are in particular (but not exclusively):
    • adverse water conditions (water levels too low or high, etc.),
    • adverse weather conditions (storms, prolonged heavy rain, etc.).

Cancellation policy for boat rental:

  1. The Boat Rental is entitled to cancel the Client’s order for serious operational reasons. The Client shall not be entitled to compensation for damages or injury due to such cancelled order. In this case, the Boat Rental is obliged to inform the Client without delay and refund the deposit already paid within a reasonable period of time. In this case, the deposit shall not be reduced by an administrative fee of 2.5% of the amount paid, but a minimum of CZK 50.
  2. If the Client cancels the order more than 10 calendar days before the start of the loan period, no cancellation fees apply. The Client is not refunded an administrative fee of 2.5% of the amount paid, but a minimum of CZK 50.
  3. If the Client cancels the order within 10 – 3 calendar days before the start of the loan period, the Client shall pay the Boat Rental a cancellation fee of 25% of the total price of the ordered services. The Boat Rental is entitled to offset the deposit paid by the Client against this amount. Furthermore, the Client shall not be refunded an administrative fee of 2.5% of the amount paid, but minimum of CZK 50.
  4. If the Client cancels the order within 2 – 1 calendar days before the start of the loan period, the Client shall pay the Boat Rental a cancellation fee of 50% of the total price of the ordered services. The Boat Rental is entitled to offset the deposit paid by the Client against this amount. Furthermore, the Client shall not be refunded an administrative fee of 2.5% of the amount paid, but minimum of CZK 50.
  5. If the Client cancels the order on the day of the loan period, the Client shall pay the Boat Rental a cancellation fee of 100% of the total price of the ordered services. The Boat Rental is entitled to offset the deposit paid by the Client against this amount.
  6. Cancellation fees are not applied in cases where the safety of the service provided is compromised, before the boat and its accessories are rented. This is at the discretion of the Boat Rental. Conditions compromising the safety of the service provided are in particular (but not exclusively):
    • adverse water conditions (water levels too low or high, etc.),
    • adverse weather conditions (storms, prolonged heavy rain, etc.).
      The Client is not entitled to compensation for any injury or damage.
  7. If the Client does not use the ordered services – e.g. takes the rented equipment at a later date than ordered or returns them earlier or takes a smaller quantity of boats, etc. – the Client is not entitled to a reduction of the price for the unused services and its refund.
  8. If the Client fails to arrive on time (at least 15 minutes before the scheduled start of the services), the Boat Rental cannot guarantee the availability of the ordered services and the Client is not entitled to a refund or reduction of the price. The Boat Rental is entitled to offset the deposit paid by the Client against this amount.

These Business and cancellation conditions take effect on FEB 16th 2024.

It is a Czech contract to which Czech law must in any case be applied. The Boat Rental is not responsible for the correctness and content of information other than stated in the Czech version of the website. In case of interpretation, only the original Czech version is binding on the Boat Rental. Translations are offered by the Boat Rental as a service and are in no way legally binding.

Do dubna 2024 zavřeno. Kontakt: lode@malecek.cz